Privacy Policy

QxP Pharma Project & GMP Services Private Limited (“QxP“, “we“, “our“, or “us“) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website qxpts.com or engage with our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, company name, job title, and similar details you voluntarily provide through contact forms, enquiry forms, or newsletter subscriptions.
• Business Information: Details about your pharmaceutical project, GMP requirements, or compliance needs shared during consultations or communications.
• Technical Data: IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other usage data collected automatically when you visit our website.
• Communication Data: Records of emails, phone calls, or messages you send to us.
• Cookie Data: Information stored via cookies and similar tracking technologies (see Section 7).

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide pharmaceutical consulting, GMP, and project management services.
• Send newsletters, project updates, industry insights, or promotional content (with your consent).
• Improve our website functionality, user experience, and service offerings.
• Analyze website traffic and usage patterns to optimize content.
• Comply with legal obligations and regulatory requirements applicable to pharmaceutical consulting services in India.
• Prevent fraud, unauthorized access, or other harmful activities.
• Contact you for follow-up regarding services you have inquired about.

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Consent: Where you have provided explicit consent (e.g., newsletter subscription).
• Contractual Necessity: To fulfill service agreements or pre-contractual obligations.
• Legitimate Interests: For improving our services, website analytics, and business development.
• Legal Compliance: To meet applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

4. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our website or business (e.g., hosting providers, email services), bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or government authority in India.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets, your data may be transferred with prior notice.
• With Your Consent: Any other sharing will only occur with your explicit permission.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by applicable laws and regulations. Business enquiry and consultation records may be retained for up to 5 years for compliance and audit purposes. You may request deletion of your data at any time (subject to legal obligations).

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption for data transmission on our website.
• Access controls limiting data access to authorized personnel only.
• Regular security assessments of our digital infrastructure.

However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and not share sensitive credentials.

7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These include:

• Essential Cookies: Necessary for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant content and track campaign effectiveness.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., LinkedIn, Twitter/X, Facebook, WhatsApp). We are not responsible for the privacy practices or content of those external sites. We encourage you to review their respective privacy policies before sharing any personal information.

9. Your Rights

Under applicable Indian privacy laws (including the DPDP Act, 2023), you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data, subject to legal obligations.
• Withdraw Consent: Withdraw consent for marketing communications at any time.
• Grievance Redressal: Lodge a complaint with us or the Data Protection Board of India.

To exercise any of these rights, please contact us using the details provided below.

10. Children’s Privacy

Our website and services are intended for business and professional use only. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal data, please contact us immediately so we can remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of courts in Ahmedabad, Gujarat, India.

📬 Contact Us / Grievance Officer

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

QxP Pharma Project & GMP Services Private Limited

D-471 (Fourth Floor), Sobocenter, Above Wholesale Market,
Gala Gymkhana Road, South Bopal, Bopal,
Ahmedabad, Gujarat – 380058, India

📧 Email: info@qxpts.com

📞 Phone: +91 99798 42207 / +91 99798 94611

🌐 Website: www.qxpts.com